Monday, June 6, 2022

From Florence Fee: new national MH/SUDs hotline starts next month

 In July 2022, the National Suicide Prevention Lifeline will officially become 988 – the National Suicide and Crisis Lifeline – a new, nationwide three-digit number for suicide response and mental health crisis care. 

This shift represents a dramatic moment in terms of access to crisis care and enhanced integration of services across the crisis continuum. For example, the critical work of mental health and substance use treatment organizations will become more visible, utilization of mobile crisis teams and crisis stabilization units will continue to expand and volume to the Lifeline via calls, chats and texts is likely to increase. 

To develop shared understanding and ensure maximum engagement with these new services, coordinated and aligned messaging is key.

Join the National Council and Vibrant Emotional Health on Wednesday, June 15, 3-4 p.m. ET for our webinar, Framework and Tools for Successfully Messaging 988. Speakers from the National Action Alliance for Suicide Prevention (NAASP), the Substance Abuse and Mental Health Services Administration (SAMHSA) and Vibrant will provide an overview of the 988 messaging framework, as well as walkthroughs of tools that can help organizations, providers and officials successfully message 988.

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